CL Visual – Standard Project Terms & Conditions
1. Scope of Work
CL Visual (“Service Provider”) agrees to provide design, print, wrap, signage, and installation services (“Services”) for the Client in accordance with the specifications, quantities, and pricing outlined in the accompanying Estimate or Proposal. The defined scope, service type(s), and associated pricing collectively form the Project under this Agreement.
Only items listed in the approved Estimate are included. Any additional work, revisions, or change orders require written approval and may result in revised pricing or scheduling. CL Visual reserves the right to decline service for any project, site, or vehicle that is unsafe or unsuitable for installation.
2. Materials & Workmanship
All installations use premium-grade materials and comply with manufacturer specifications, including 3M MCS Program standards or equivalent. CL Visual employs trained and certified installers who follow industry best practices.
Unless otherwise stated, all wraps are produced using 3M IJ180Cv3 vinyl with 3M 8518 gloss laminate.
3. Pricing & Validity
Pricing is based on current material costs and labor rates at the time of quotation. Proposals are valid for 30 days from the date issued. Pricing may be adjusted if project specifications, quantities, or timelines change. Applicable sales tax will be added to each invoice.
4. Deposit & Payment Terms
A 30% deposit is required to initiate all projects unless otherwise stated in writing.
The remaining balance (70%) is due at the time materials ship, prior to installation.
Payments may be made via ACH, credit card, or company check.
Credit card payments incur a 3.5% processing fee.
Late payments are subject to a 1.5% monthly finance charge or the maximum rate permitted by law.
Production and installation scheduling will not begin until payment terms are met.
Failure to remit final payment as scheduled may result in project delays, material holds, or forfeiture of deposits.
5. Storage Fees
Starting three (3) business days after vehicle completion, a storage fee of $125 per day will be applied per vehicle until pickup. Storage fees must be paid in full prior to vehicle release.
6. Scheduling & Lead Times
Scheduling depends on timely receipt of artwork approvals, project data, and required deposits.
Production slots are assigned on a first-confirmed basis once all conditions are met.
Delays caused by Client-provided materials, artwork, or data may affect timelines. CL Visual shall not be liable for scheduling delays beyond its reasonable control.
7. Design Approvals
Design proofs are reviewed and approved via Ashore. Once approved, CL Visual is not responsible for errors, omissions, or design inaccuracies. Design approval indicates full client authorization to proceed to production.
8. Client Responsibilities
Client must ensure all surfaces, sites, or vehicles are clean, damage-free, and delivered as scheduled.
Vehicles must be free of wax, dirt, or debris.
Any rescheduling within seven (7) days of installation may incur fees.
Failure to meet preparation standards may result in additional cleaning charges or voided warranty.
Client must disclose any repainting, coatings, or modifications that could affect adhesion or finish quality.
9. Warranty
CL Visual provides a one-year limited labor warranty against installation defects such as lifting, peeling, or bubbling.
Manufacturer warranties apply for materials and are governed by 3M MCS or equivalent coverage.
This warranty excludes normal wear, accidents, corrosion, improper cleaning, or unauthorized modifications.
CL Visual’s sole obligation under this warranty is, at its discretion, to repair, replace, or refund a proportionate amount of the affected installation.
10. Indemnification
Client Indemnity: Client shall indemnify and hold harmless CL Visual, its employees, and contractors from claims, damages, or costs arising from Client-provided materials, unsafe conditions, or breach of obligations.
CL Visual Indemnity: CL Visual shall indemnify Client for damages arising from CL Visual’s gross negligence or willful misconduct.
Both indemnification obligations survive termination of this Agreement.
11. Vehicle Condition & Pre-Inspection
All vehicles are inspected prior to installation. Photos of all sides and VINs are taken and logged. CL Visual is not responsible for pre-existing damage, paint failure, rust, or surface imperfections that prevent proper adhesion or cause film failure.
12. Change Orders
Any modification to approved work, design, materials, or schedule must be requested in writing and approved by both parties. Pricing or timing adjustments will be documented via Change Order prior to proceeding.
13. Cancellations / Termination
Projects canceled after deposit or material procurement are subject to fees for work completed to date, including administrative and material costs.
Deposits are non-refundable once materials have been ordered.
Either party may terminate this Agreement upon material breach or if performance becomes impracticable due to conditions beyond reasonable control.
14. Limitation of Liability
CL Visual’s total liability for any claim shall not exceed the total fees paid for the specific project to which the claim relates.
CL Visual shall not be liable for indirect, special, incidental, or consequential damages, including but not limited to loss of profits, downtime, or equipment use.
15. Confidentiality & Photo Release
Both parties shall protect confidential business or project information from unauthorized disclosure.
Unless Client opts out in writing, CL Visual may photograph or record completed work for portfolio and marketing purposes (excluding confidential content).
16. Independent Contractor & Subcontracting
CL Visual acts as an independent contractor and may subcontract qualified third parties while maintaining full responsibility for performance.
17. Force Majeure
Neither party shall be liable for delays caused by events beyond their reasonable control, including weather, labor shortages, or government restrictions.
18. Electronic Signatures
Digital acceptance or electronic signature shall carry the same legal effect as a handwritten signature.
19. Governing Law & Venue
This Agreement shall be governed by the laws of the State of New York. Any disputes shall be resolved in the courts of Suffolk County, NY, which both parties agree shall have exclusive jurisdiction and venue.
20. Entire Agreement
These Terms & Conditions, together with the approved Proposal or Estimate, constitute the entire Agreement between the parties and supersede all prior communications or understandings. Any modifications must be made in writing and signed by both parties.